What we do

We educate, simplify and resolve all things IT. Our skills are specific, certified and fine-tuned to help your business thrive, and in turn, better your customers' experience. We work with small businesses ranging from retail to financial organizations to law firms. We put our clients first, before anything.

Why we do it

That's simple. Herologic exists to help businesses succeed and enrich lives in organizations and communities. It isn’t enough to provide good ol' IT support. We endeavour toward work that drives action, generates results, and makes for change.

WOW OUR CLIENTS

We do whatever it takes to make things great.

Our driving purpose is client success, to make sure things go as smoothly as possible. And if for some reason they don't, you'll be surprised at the lengths we go to make things right. Any issue you have is quickly taken care of, so you'll never have to worry about it again. Ever. 

PEOPLE OVER PROFITS

It ain't about the money. Seriously.

Relationships are our gold standard. We want to work with awesome people. Because, for us, success is measured by positive experiences, not the bottom line. As such, we strive to surround ourselves with both smart and passionate team members and clients, those who will grow our minds and hearts and not just our wallets.

KEEP IT SIMPLE

Because it is simple.

Our practices and solutions are simple, because simple = clear = understandable and executable. We apply this concept to every aspect of the business, from our support emails to the services we offer.

QUALITY OVER QUANTITY

Less is more.

Mental energy is a depletable bandwidth, so we concentrate our time and talent on fewer projects/clients. A greater investment on our part, but we’re not running a tech services puppy mill. Plus, prioritizing quality over quantity supports our other core values.